| Mike Heatlie Personal Training Edinburgh is 100% behind you in your pursuit of fitness, health,
and happiness! In order for all business aspects to operate effectively the terms and
conditions below must be adhered to. |
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| Payment : All payments for Edinburgh Personal Training sessions are to be made in advance.
Package renewals are due at the last session of the current package. |
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| Re-scheduling
appointments : Mike Heatlie Personal Training Edinburgh fully appreciates that
there are times when you can’t make your scheduled appointment and we will do our
upmost to try and accommodate even at short notice. If however we cannot reschedule
your appointment, and you cannot attend the session, and your request came
within 12 hours of the appointment, then the appointment will be forfeited. |
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| Group Training : If one individual cancels then he or she will forfeit that session if
the other group members still go ahead with the session. |
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| Cancelling or missing an appointment : If you miss a scheduled appointment or
cancel with less than 12 hours notice, you will be charged for the scheduled training
session unless there are unique circumstances such as an emergency. |
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| Trainer cancellation or missing an appointment : If Mike Heatlie cancels within 12
hours of your appointment your appointment will be reschedule
and you will also
receive a free Personal Training session. |
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| Client holidays and absences : Mike Heatlie requests at least 7 days advance notice
of any holidays or prolonged training absences. |
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| Trainer holidays and absences : Mike Heatlie will provide you with 14 days notice
of any holidays or prolonged absences from Personal Training. |
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| Refunds : You are allowed 3 sessions to ensure your satisfaction with our service. If,
after these 3 sessions you are dissatisfied with your training for any reason you are
entitled to a full refund on any unused sessions (session's already undertaken will be
charged for at the casual rate). Also, if an emergency arises that prevents you from
continuing with your training permanently then you will be refunded for any
remaining sessions minus a $100 admin fee and any sessions already undertaken will
be charged for at the casual rate. |
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| Confidentiality : Mike Heatlie Personal Training Edinburgh fully appreciates and respects your
need for privacy and confidentiality. All information provided to Mike Heatlie
Edinburgh Personal Training will not be shared to any third party. All contact details, your email
address, telephone number etc. will not be shared with any third. Guaranteed. |
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